Client Services

At Casa do Mar we pride ourselves in the level of service our clients receive when they rent with us. Casa do Mar has been a successful villa rental for over 40 years with visitors who began as singletons, then bringing their children children and now their grandchildren. We like to think this has something to do not only with how special Casa do Mar is but but the additional service we offer our clients above and beyond most villa rentals. In the world of the impersonal Airbnb and mega web consolidators we offer something a little bit more special. 

We have a dedicated bookings manager, Susannah Churcher, who is there to help you with any questions you have about the villa and make all the arrangements for your rental.  We also have an in-country multi-lingual House Manager who looks after and manages the team who maintain the property on a daily basis including the garden, cleaning service, pool and house maintenance. He is also there for emergency help should clients need it during their stay.

We are also able to offer a few other personalised services that other villas don’t. 

With our grocery shopping service we can pre-stock the fridge and freezer before you arrive with an initial grocery shop for your holiday. You can just turn up on day one and know that everything you need for the first few days is already in the house.

We can also arrange transfers for you and your guests including airport pickups from Faro, Lisbon or Seville as well as more local pickups from Lagos train/bus station. 

We have a large network of local suppliers who can make your holiday extra special whether it be yoga on the front lawns of the house, a chef prepared meal, extra cleaning hours or a massage therapist. Just ask us, we’re likely to be able to bring these additional concierge type services in for you (at additional cost) or refer you directly where we are able.